> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ERP Software

## Who is this for?

You **work with returns data** for a Shopify brand. You are most likely a developer that works directly for a brand, or a third-party consultant who is helping a brand integrate Frate with their ERP.

## Overview

When integrating Frate data with an ERP system, there are two core integration points to be considered:

1. Letting the ERP system know when a **return is created** (and subsequently processed or cancelled)
2. (Optional) Letting Frate know when the ERP system has **marked a return as reviewed** (either approved or cancelled)

### 1. Frate -> ERP: Return Created

There are two ways that Frate's enterprise brands implement this first integration point to know about recently created returns (or recently scanned shipments):

1. Create a [webhook subscription](/webhook-reference/basic-usage)
2. Create a periodic sync to the [ReturnGroup API](/api-reference/endpoints/return-groups)

In either case, it is the brand's responsibility to ingest Frate's data, and create the desired records in the ERP system tailored to their internal processes.

### 2. ERP -> Frate: Return Reviewed

If the brand has their own internal system for marking returns as reviewed, then they need to communicate that event to Frate via the [Submit Return Group Review API](/api-reference/endpoints/submit-return-group-review).